1. Cancellation & Refund Policy

Ummeed Foundation is a registered non-profit organisation working for social welfare and disability inclusion.

All donations made to Ummeed Foundation are voluntary contributions and are used to support our charitable programs.

Cancellation

Once a donation is made, it cannot be cancelled, as the funds are immediately allocated towards program activities.

Refund

As Ummeed Foundation is a non-profit organisation, refunds are generally not permitted.
However, in case of:

  • Duplicate transactions

  • Technical errors during payment

  • Incorrect amount debited

A refund may be considered on a case-to-case basis, subject to verification.

To request a refund, please contact us within 7 days of the transaction with payment details at:
📧 info@theummeedfoundation.org

Refunds, if approved, will be processed to the original payment method within 7–10 working days.


2. Contact Us

Ummeed Foundation
Gate No. 3, TMC School Building,
Haji Yasin Surme Marg, Shimla Park,
Kausa, Mumbra, Thane – 400612, Maharashtra, India

📞 Phone: +91 90293 20222
📧 Email: info@theummeedfoundation.org
🌐 Website: www.theummeedfoundation.org

For donations, partnerships, volunteering, or queries, please feel free to reach out to us.


3. Privacy Policy

Ummeed Foundation is committed to protecting the privacy of its donors, beneficiaries, volunteers, and website visitors.

Information We Collect

  • Name, email address, phone number

  • Address (if provided)

  • Donation/payment details (processed securely through payment gateways)

Use of Information

Collected information is used only for:

  • Processing donations

  • Issuing receipts and acknowledgements

  • Donor communication and statutory compliance

We do not sell, trade, or share personal information with any third party, except as required by law or for secure payment processing.

All payment transactions are handled through secure, PCI-compliant payment gateways. Ummeed Foundation does not store card or banking details.


4. Terms & Conditions

By using this website and making a donation, you agree to the following terms:

  • All donations are voluntary and non-refundable, except in exceptional cases.

  • Donations made to Ummeed Foundation will be used for charitable purposes, including education, rehabilitation, healthcare, and social welfare.

  • Ummeed Foundation reserves the right to modify content, policies, or programs without prior notice.

  • Any disputes shall be subject to the jurisdiction of Thane, Maharashtra.


5. Shipping Policy

Ummeed Foundation does not sell physical goods through its website.

Donation Receipts

  • Donation acknowledgements and receipts are sent electronically via email.

  • No physical shipment is involved.

In case of any issues regarding donation receipts, please contact us at:
📧 info@theummeedfoundation.org